Research Implementation Coordinator

University at Buffalo; Buffalo (NY); On-site; USD 60,000 - 88,000; Full time

Job summary

The University at Buffalo seeks a Research Operations Coordinator to support the Department of Medicine's research portfolio. This role guides the structure for initiating, implementing, and completing protocols across projects, with emphasis on SOPs, onboarding, data management, and regulatory processes.

The position requires coordinating onboarding, ensuring standardization across teams, and managing IRB submissions and clinical trial registrations to support efficient study conduct.

Qualifications

• Experience developing and communicating SOPs for research teams.
• Experience in onboarding and training of study staff.
• Experience building and maintaining REDCap databases and data dictionaries.
• Familiarity with IRB applications and clinical trial regulatory processes.

Responsibilities

• Coordinate processes and procedures across research teams to standardize work.
• Develop and maintain SOPs for lifecycles of research projects.
• Lead onboarding and training for new hires and study staff.
• Build and manage REDCap databases and data dictionaries.
• Manage IRB submissions, CPRs, amendments, and ClinicalTrials.gov updates.
• Act as a point of contact for the research implementation ticket system.

Skills

SOP development

Data management

Regulatory affairs

IRB processes

Process improvement

Onboarding training

REDCap

Tools

REDCap

Job description

Work under the general direction of Department of Medicine research leadership to guide, support, and facilitate the structure necessary for initiating, implementing, and completing research protocols across the Department's research portfolio.

Primary Functions

Process and procedures coordination

• Develop, maintain, and communicate standard operating procedures (SOPs) for teams to utilize across the lifespan of a research project, including onboarding, training, and maintenance of study processes and lab procedures
• Provide faculty with SOPs and programmatic guidance for the start-up needs of new protocols
• Conduct process evaluations across team functions to maintain standardization
• Attend weekly team meetings to ensure consistency and provide real-time feedback for standardization across teams

Onboarding and training

• Create onboarding and training plans in collaboration with the administrative team for new team members
• Lead onboarding sessions for new hires, including program overview, team-specific overview, and role-specific training
• Train study staff, postdocs, fellows, and students on study procedures, SOP requirements, and best practices
• Support the interview team in the hiring of incoming research staff

Data management

• Build, test, and manage REDCap databases and data dictionaries for research studies
• Export and prepare data files for analysis
• Build and maintain enrollment and retention logs and reports for research studies
• Develop and maintain an organized structure for paper file storage
• Set up and monitor randomization; audit and maintain servers for consistency across studies

Regulatory management

• Develop study files needed for IRB approval and apply for IRB approval using the study protocol
• Manage IRB processes from study submission through continuing progress reviews (CPRs), amendments, and termination
• Apply IRB regulatory expectations to data management and study maintenance
• Manage ClinicalTrials.gov processes, including updates, and serve as point of contact
• Perform internal audits to identify structural or regulatory deficits

Support ticket management and service

• Serve as a point of contact for the research implementation ticket system, supporting requests for onboarding, SOP clarification or modification, data management needs, study document changes, new study approval, study amendments, and lab support
• Review incoming tickets for urgency, log requests into the tracking system, and respond to requestors regarding receipt and any additional information needed

Other duties as assigned

About The University At Buffalo

The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

Learn More

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

As an Equal Opportunity /Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.