Research Front Desk & Patient Care Technician

Accelerated Clinical Trials; Snellville (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hands-on clinical research experience

Training on GCP and HIPAA

Growth into coordinator roles

Job summary

Accelerated Clinical Trials in Snellville, GA is seeking a Receptionist/Patient Care Technician (PCT) to support front-desk operations and participant care in a research setting. This role blends administrative duties with basic clinical tasks and requires strong customer service and organization.

You will greet participants, manage check-ins, prepare exam rooms, document vitals, and assist study staff to keep visits running smoothly.

Qualifications

• High school diploma or equivalent required.
• Certified Patient Care Technician, Medical Assistant, CNA, EMT or related credential preferred.
• Experience in clinical research, healthcare, or outpatient settings is strongly preferred.
• Strong communication, customer service and organizational skills.
• Ability to multitask in a fast-paced, protocol-driven environment.

Responsibilities

• Greet research participants, visitors and monitors professionally.
• Manage participant check-in/check-out for study visits.
• Coordinate scheduling according to study protocols and visit windows.
• Answer calls, assist inquiries, and route to study staff.
• Obtain and document vital signs, prepare rooms, and assist with basic care.

Skills

Communication

Customer service

Organizational skills

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

CNA / Medical Assistant / CPT or EMT credential (preferred)

Job description

Accelerated Clinical Trials in Snellville, GA is seeking a Receptionist/Patient Care Technician (PCT) to support front-desk operations and participant care in a research setting. This role blends administrative duties with basic clinical tasks and requires strong customer service and organization.

You will greet participants, manage check-ins, prepare exam rooms, document vitals, and assist study staff to keep visits running smoothly.