Research Director

YouGov America Inc.; United States; On-site; USD 108,000 - 130,000; Full time

Benefits offered by this job

Paid vacation

Flexible schedule

Medical, dental, and vision insurance

Life and disability insurance

Parental leave

401(k) with company match

Job summary

YouGov America Inc. is seeking a Research Director to lead market research projects in the Financial Services sector. You will serve as the primary client contact, oversee multiple studies, and work with cross-functional teams to deliver actionable insights.

Role requires 6–10 years of custom market research experience, vendor-side background, and strong skills in survey design, reporting, and client relationship management. Salary ranges reflect US markets and location.

Qualifications

• 6-10 years or more conducting custom market research projects, with sector knowledge in financial services preferred.
• Experience working on research vendor side, in positions of progressive responsibility.
• Ability to manage multiple projects and deliverables for client accounts.
• Strong client relationship development and communication with clients and internal teams.
• Ability to design and write custom research reports with actionable insights.

Responsibilities

• Serve as primary contact for clients on Financial Services projects.
• Oversee timelines and manage client requests across multiple studies.
• Coordinate with cross-functional teams to execute research projects efficiently.
• Design or review surveys, manage fieldwork, data processing, analysis, and report writing.
• Present findings and actionable insights to clients and help cultivate ongoing relationships.

Skills

Client management

Project leadership

Communication skills

Time management

Survey design

Statistical methods

Vendor-side experience

Financial services knowledge

Cross-functional collaboration

Problem solving

Tools

PowerPoint

Google Slides

Job description

We are looking for a market research professional with vendor-side experience to serve as a primary contact for clients on projects in the Financial Services sector, oversee multiple research studies simultaneously, and work with cross-functional teams to execute research projects effectively.

The Research Director reports to the VP.

As Research Director, you’ll be expected to:

• effectively communicate with clients, cross-functional internal teams, and research team members
• create and manage timelines
• manage client requests
• display an understanding of research processes and how to maximize efficiency across discrete tasks, and
• troubleshoot problems and identify solutions

What will I be delivering?

• Demonstrate ownership/initiative on assigned projects
• Oversee and independently manage all aspects of a project, from survey design, field management, data processing, analysis, and especially report writing
• Work closely with VP and manage project outcomes
• Day-to-day client communications and updates, support client requests on time, lead client meetings
• Generate strong client relationships and delivery skills that lead to repeat business from current clients or extensions of them
• Design or review surveys created from client business questions
• Design and write custom research reports with actionable insights and recommendations and present findings to our clients
• Knowledge of weighting and/or multivariate analytical techniques

What do I need to bring with me?

• Self-motivated, manage and take responsibility for all aspects of a project from proposal writing and pricing to final report and delivery
• Ability to build and maintain strong client relationships
• Effective time management, multi-tasking skills and attention to detail
• Ability to organize work to meet frequent quick-turn timelines
• Persistence to identify and solve survey or operational issues that arise
• Strong oral and written communication skills
• Strong experience with PowerPoint or Google Slides
• Understanding of survey programming logic
• Ability to write research reports with minimal to no supervision
• 6-10 years or more conducting custom market research projects, with sector knowledge in financial services preferred
• Diverse knowledge of a variety of quantitative research techniques
• Knowledge of stats and application of advanced marketing science techniques
• Experience working on research vendor side, in positions of progressive responsibility

For roles based in California, New York, Colorado, Massachusetts, or Washington State, the salary hiring range for this position is $108,000 - 130,000 USD.

Compensation offered will be determined by multiple factors including location, job-related knowledge, skills and experience.

Certain roles may be eligible for incentive compensation and additional benefits.

All US based full time employees are eligible for the following benefits:

• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match

#LI-AS1

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks.

Who we are

Our innovative solutions help the world’s most recognised brands, media owners and agencies to plan, activate and track their marketing activities better. With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks.

What we do

At the core of our platform is an ever-growing source of connected consumer data that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 27+ million registered panel members to deliver accurate, actionable consumer insights. As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world.* Leading in online market research, we have a strong record for data accuracy and innovation. A study by the Pew Research Center concluded that YouGov “consistently outperforms competitors on accuracy” as a vendor of choice. We are the market research pioneer of Multi-level Regression with Post-stratification (“MRP”) for accurate predictions at a granular level.

Our purpose

Our purpose is to give our global community a voice by collecting, measuring and analysing their opinions and behaviors and reporting the findings accurately and free from bias.