Account Director

YouGov America Inc.; Chicago (IL); Remote; USD 63,000 - 69,000; Full time

Benefits offered by this job

Paid vacation

Flexible working arrangement

Group medical, dental and vision

Job summary

YouGov America Inc. is looking for an Account Director to excel in achieving sales targets for the U.S. market.

This pivotal role involves driving growth through account renewals and overseeing a team of Account Managers. Responsibilities include managing client engagements and formulating strategies to enhance account value. Candidates should have a proven track record managing substantial business portfolios and experience in client relationship management.

Qualifications

• Strong track record managing a portfolio of at least $7M in business.
• Demonstrated ability to enhance existing client relationships.
• Experience in supervising and leading a team of Account Managers.
• Effective client-facing abilities with strong presentation skills.

Responsibilities

• Drive growth through account renewals, cross-selling, and upselling.
• Lead and oversee a dedicated team of Account Managers.
• Manage client engagements and formulate account growth strategies.

Skills

Client relationship management

Sales pipeline management

Team leadership

C-suite engagement

Custom research projects

Presentation skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

What will I be delivering? As an Account Director within our Account Management team, your primary objective is to excel in achieving sales targets for the US market. You will drive growth through account renewals, cross‑selling, and upselling, progressively enhancing the overall value of your account portfolio year after year. In this pivotal role, you will serve as the initial point of contact for clients, utilizing your expertise to analyse their challenges, propose tailored solutions, and adeptly negotiate deals. Collaboration with our research teams will be instrumental in delivering exceptional client service. Under the guidance of the VP of Account Management, US, you will lead and oversee a dedicated team of Account Managers. Your responsibilities extend to managing your team’s client engagements, formulation of comprehensive account growth strategies, and active participation in the strategic targeting of brands and sectors for marketing campaigns aimed at cultivating new business opportunities.

Required Qualifications

Strong track record managing a portfolio of at least $7M in business Demonstrated ability to enhance existing client relationships, including upselling and cross‑selling various data products and services. Expertise in scoping out custom research projects and identifying opportunities in this area. Proficiency in engaging with C‑suite executives at client organisations. Experience in supervising and leading a small team Account Managers. Proficient in managing sales pipelines, with expertise in Salesforce or similar CRM systems. Proven success in owning and growing an existing business with a minimum threshold of $7M. Comprehensive understanding of data products and the ability to identify opportunities for upselling to clients based on their specific needs. Effective client‑facing abilities, coupled with strong presentation skills.

Preferred Qualifications

Continuous growth mindset with the ability to hire and train team members, promoting growth within the organisation. Experience in the financial services, non‑profit, academic or telecom industries. Ability to create and promote a strong corporate culture in a fully remote environment.

Travel

Up to 20% domestic travel throughout the US.

Salary

For roles based in California, New York, Colorado, Massachusetts, or Washington State, the base salary hiring range for this position is $62,500 - 69,000. Compensation offered will be determined by multiple factors including location, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation and additional benefits. All US‑based full‑time employees are eligible for the following benefits:

• Paid vacation
• holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company‑paid life and disability insurance
• Paid parental leave
• 401(k) with company match #LI‑AS1

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best‑in‑class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

Who we are

YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks. With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world’s largest research networks.

What we do

At the core of our platform is an ever‑growing source of connected consumer data that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 27+ million registered panel members to deliver accurate, actionable consumer insights. As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world.

Leading in online market research, we have a strong record for data accuracy and innovation. A study by the Pew Research Center concluded that YouGov consistently outperforms competitors on accuracy as a vendor of choice. We are the market research pioneer of Multi‑level Regression with Post‑stratification (MRP) for accurate predictions at a granular level.

Our purpose

Our purpose is to give our global community a voice by collecting, measuring and analysing their opinions and behaviours and reporting the findings accurately and free from bias.