Director, Healthcare

Ipsos

Chicago (IL)

Hybrid

USD 100,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Generous PTO

Healthcare plans

Wellness benefits

Flexible workplace policy

Career development

Job summary

Ipsos in the Healthcare Service Line is seeking a senior research leader to guide a multidisciplinary team on medtech and diagnostics projects from strategy through execution. You will develop client plans, manage budgets, mentor staff, and deliver high-quality insights that influence client decisions.

This role emphasizes relationship building, project leadership, and ongoing business development in a hybrid Chicago setting.

Qualifications

At least 6 years of strong Market Research Experience.
Experience in medical devices and technologies is preferred.
Solid experience in questionnaire design, table specifications and project management.
Experience directly managing a team and projects.
Understand and use statistical analysis.
Selling of research projects and capabilities.
Good communication skills, written and oral.

Responsibilities

Responsible for the actions and activities of the team (with Medtech management).
Existing client development plans (with Medtech management).
Problem resolution and ownership of results.
Directs complex projects and higher-value work, displaying well-developed research skills, knowledge and thought.
Generate meaningful insights from research data to add real value to the client.
Use advanced research techniques and apply them appropriately.
Maximize opportunities for client contact and take a lead role; measure to be set through review process.
Challenge and mentor junior staff in research skills and their career development.
Recruit key skills and ensure operational efficiency of Department is maintained at all times.
Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities.
Keep abreast of current trends within healthcare and major Medical Device and Diagnostics companies.
Handle several different projects at once, ensuring time, budget and profitability requirements are met.
Produce outputs and research that are of high quality and consistent with agreed outputs.
Produce proposals that meet and where possible exceed the brief requirements.
Ensure all questionnaires facilitate strong data collection capability.
Provide accurate analysis and interpretation of data.
Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will.
Manage the effective interface between the business area and Operations and Corporate functions and external suppliers.
Promote teamwork in the business area, Division and across Ipsos.

Skills

Market research

Team leadership

Project management

Medtech knowledge

Client development

Statistical analysis

Questionnaire design

Proposal writing

Education

Bachelor's degree in Business/Marketing/Statistics or related field

Tools

SPSS/SAS

Qualtrics

Job description

The Healthcare Service Line works and provides primary custom research with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization.

What you can expect to be doing:

Responsible for the actions and activities of the team (with Medtech management)
Existing client development plans (with Medtech management)
Problem resolution and ownership of results
Directs complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
Generate meaningful insights from research data to add real value to the client
Use advanced research techniques and apply them appropriately
Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, including numerous targeted account face-to-face meetings/year)
Challenge and mentor junior staff in research skills and their career development
Recruit key skills and ensure operational efficiency of Department is maintained at all times
Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
Keep abreast of current trends within healthcare and major Medical Device and Diagnostics companies
Handle several different projects at once, ensuring time, budget and profitability requirements are met
Produce outputs and research that are of high quality and consistent with agreed outputs
Produce proposals that meet and where possible exceed the brief requirements
Ensure all questionnaires facilitate strong data collection capability
Provide accurate analysis and interpretation of data
Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will
Manage the effective interface between the business area and Operations and Corporate functions and external suppliers
Promote teamwork in the business area, Division and across Ipsos

This might be the job for you if you have:

At least 6 years of strong Market Research Experience and good application of knowledge
Ideally have experience in medical devices and technologies, although not essential
Solid experience in questionnaire design, table specifications and project management
Experience directly managing a team and projects
Understand and use statistical analysis
Selling of research projects and capabilities
Good communication skills, written and oral
Sound problem-solving skills
Able to work under pressure and meet aggressive deadlines
Exceptional time management skills
Good data preparation skills
Good client service skills
Able to build strong links with the rest of the business
Proactive / Self-motivated
Able to work effectively in a team and independently
Degree in Business, Marketing, Social Science, Biological Science, Healthcare / Pharmacy, Statistics or related studies

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000 to $120,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit:

Why Work at Ipsos | US

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission is to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

About the Team

The Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization. In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.

About Us

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

Job Info