Reprographics & Mail Specialist

RR Donnelley; Houston (TX); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RR Donnelley is seeking a Reprographics Associate to provide daily back office services including reprographics and mail for our clients and teams. This role supports hospitality, facilities, audio/visual, reception and other Williams Lea service lines as needed.

You will handle essential functions such as logging work, filling tickets, meeting deadlines, and maintaining high-quality service in a fast-paced environment.

Qualifications

• Minimum 1 year of office services experience, preferably in a legal, banking or large corporate environment.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Able to meet deadlines and complete all projects in a timely manner.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.

Skills

Customer service

Attention to detail

Team collaboration

Communication

Education

High school diploma or equivalent

Tools

Office equipment

Reprographics equipment

Job description

RR Donnelley is seeking a Reprographics Associate to provide daily back office services including reprographics and mail for our clients and teams. This role supports hospitality, facilities, audio/visual, reception and other Williams Lea service lines as needed.

You will handle essential functions such as logging work, filling tickets, meeting deadlines, and maintaining high-quality service in a fast-paced environment.