REPRODUCTION SERVICE TECHNICIAN II

State of Illinois; Springfield (IL); On-site; USD 51,000 - 68,000; Full time

Job summary

The State of Illinois Office of the Department of Human Services is seeking a Reproduction Service Technician II to manage mail room duties, operating mail equipment, and delivering mail between DHS facilities and post offices. The role requires high school completion and experience in mail processing, with options for hybrid work as needed.

Responsibilities include operating and maintaining mail inserters, handling registered and express mail, and ensuring compliance with agency regulations.

Qualifications

• Requires high school diploma or equivalent.
• Requires 1 year of experience in the print reproduction trade.
• Able to lift and move mail and packages as needed.
• Experience with mail processing and organization is preferred.

Responsibilities

• Operate mailroom functions including receiving and sorting mail.
• Deliver mail using state vehicle to DHS locations and post offices.
• Set up and maintain mail inserters and related equipment.
• Process listings and distributions with compliance to regulations.
• Keep work area clean and organized daily.
• Perform other duties as assigned within scope.

Skills

Mailroom operations

Vehicle operation

Documentation

Attention to detail

Education

High school diploma or equivalent

Tools

Mail equipment

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID: 58854
Opening Date:10/23/2026
Closing Date:11/06/2026
Agency:Department of Human Services
Class Title:REPRODUCTION SERVICE TECH II (38204)
Skill Option:None
Bilingual Option:None
Salary:Anticipated Salary: $4,272-$5,641/month ($51,264-$67,692/year)
Job Type:Salaried
Category:Full Time
Number of Vacancies:1
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours: Monday-Friday, 8:00am-4:00pm; 30 minute unpaid lunch
Anticipated Hybrid Work Schedule Availability: It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location: 5020 Industrial Ave, Springfield, Illinois, 62703

Office of Business Services

Mail Processing Unit/Bureau of Office Services

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required,a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documentssection of yourapplication. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Business Services is seeking to hire a position to perform mail room duties, including receiving incoming mail, preparing outgoing mail and operating mailroom equipment. This position also assists with special mail runs and pickups to/from locations.

Essential Functions

• Utilizes a state issued vehicle to pick up incoming DHS (Department of Human Services) mail from the Downtown and Street Post Offices and delivers to appropriate destination.


• Picks up and takes Registered, Certified and Express mail to the Downtown and Cook Street Post Offices and delivers to appropriate destination, as well as taking Registered, Certified and Express mail from DHS Offices to the Cook Street Post Office for mailing.


• Sets up, operates and maintains a variety of non-intelligent computer drive, optic scanning inserters for highly confidential notices to customers and providers.


• Operates and processes computer generated listings, as well as official Agency distributions verifying compliance to Agency, State and Federal Regulations.


• Maintains personal work area and ensures common areas are picked up, clean, and organized daily.


• Performs other duties as assigned or required which are reasonably within the scope duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.


• Requires one (1) year of experience in the print reproduction trade.

Preferred Qualifications

• Two (2) years of experience operating a variety of high-volume mail equipment, sorting and inserting machines.


• Two (2) years of experience in maintenance and repair of mail equipment machines.


• Two (2) years of experience working with numerical data for a public or private organization.


• Two (2) years of experience picking up and delivering mail/packages for a public or private organization.

Conditions of Employment

• Requires the ability to lift over 50 lbs. with assistance and ability to stand for long periods of time.


• Requires the ability to travel locally.


• Requires the ability to operate a material handling equipment.


• Requires a valid driver’s license.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance


• 3 Paid Personal Business Days annually


• 12 Paid Sick days annually (Sick days carry over from year to year)


• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
  
  
  
  • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  
  


• 13 Paid Holidays annually, 14 on even numbered years


• Flexible Work Schedules (when available dependent upon position)


• 12 Weeks Paid Parental Leave


• Deferred Compensation Program - A supplemental retirement plan


• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)


• Federal Public Service Loan Forgiveness Program eligibility


• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans


• 5% Salary Differential for Bilingual Positions

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).