OFFICE ASSOCIATE

State of Illinois; Springfield (AL); Hybrid; USD 46,000 - 61,000; Full time

Benefits offered by this job

Pension Program

Health Insurance

Paid Holidays

Paid Vacation

Job summary

The Office of Inspector General within the Department of Human Services seeks a detail-oriented Office Associate in Springfield, IL. You will provide clerical support, maintain databases, and manage mail routing for the Bureau Chief and investigative staff.

This is a salaried, hybrid role with standard 8:30am-5:00pm hours and a one-hour lunch. Applicants should have a high school diploma and two years of office experience, including keyboarding at 45 wpm, and must apply online.

Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of office experience.
• Requires ability to keyboard accurately at 45 wpm.

Responsibilities

• Provides clerical support to the Bureau Chief and investigative staff for an assigned region.
• Maintains and updates office databases, handles electronic distribution of information to assigned regional staff, routes documents via electronic mail.
• Receives, opens, sorts, assigns, and distributes incoming mail.
• Serves as timekeeper for the assigned region.
• Orders supplies and equipment and prepares related records and reports.
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Skills

Keyboarding

Education

High school diploma

Job description

Job Requisition ID: 59047

Opening Date: 10/20/2026

Closing Date: 11/02/2026

Agency: Department of Human Services

Class Title: OFFICE ASSOCIATE - 30015

Skill Option: Keyboarding

Bilingual Option: None

Salary: Anticipated Salary: $4,144-$5,429/month ($49,728-$65,148/year)

Job Type: Salaried

Category: Full Time

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

Work Hours: 8:30am-5:00pm, Monday-Friday, 1 hour unpaid lunch

Anticipated Hybrid Work Schedule Availability: It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need

Headquarter Location: 901 E Southwind Rd, Springfield, Illinois, 62703

Office of Inspector General

Bureau of Investigations

Central Region

Packard

Work County: Sangamon
Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Inspector General is seeking to hire a self-motivated, knowledgeable, ambitious, detail-oriented Office Associate to provides clerical support to the Bureau Chief and investigative staff for an assigned region in Springfield, IL. The Office Associate maintains and updates office databases, handles electronic distribution of information to assigned regional staff, routes documents via electronic mail. Receives, opens, sorts, assigns, and distributes incoming mail. Serves as timekeeper for the assigned region. Orders supplies and equipment and prepares related records and reports.

Essential Functions

• Provides clerical support to the Bureau Chief and investigative staff for an assigned region.
• Maintains and updates office databases, handles electronic distribution of information to assigned regional staff, routes documents via electronic mail.
• Receives, opens, sorts, assigns, and distributes incoming mail.
• Serves as timekeeper for the assigned region.
• Orders supplies and equipment and prepares related records and reports.
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of office experience.
• Requires ability to keyboard accurately at 45 wpm.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
  • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).