Representative - Admissions Services

HonorHealth; Tempe (AZ); On-site; USD 42,000 - 56,000; Part time

Job summary

HonorHealth is seeking an Admissions Representative for Tempe Medical Center to support in-person registration. You will greet patients, collect demographics, insurance and financial information, and prepare necessary documents while ensuring HIPAA compliance and smooth patient flow.

Responsibilities include scanning records, verifying eligibility, obtaining authorizations, and facilitating a positive patient experience in a fast-paced hospital setting.

Qualifications

• 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience is required.
• 1 year experience at a medical office or other hospital/ nursing home facility is preferred.

Responsibilities

• Admits patients to the hospital, collects information and deposits, and updates ADT systems.
• Greets patients and the public, providing information while upholding HIPAA and confidentiality standards.
• Processes pre-registered accounts and documents with patient demographics, insurance, and financial info.

Skills

Customer service

HIPAA compliance

Education

High School Diploma or GED

Job description

## Representative - Admissions ServicesApply: In-Person: Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281: PRN: Posted 3 Days Ago: JR8322**Primary City/State:**Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281**Category:**Patient Services**Shift:**Day**Department:**Registration Admitting**Great care starts with great people. (Like you.)**At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.**Responsibilities:**JOB SUMMARY Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems. Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume. ESSENTIAL FUNCTIONS* Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.* Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria.* Obtains required signatures on all medical, financial and compliance documents. Prepares supportive paperwork, including patient identification band to assure accurate patient identification in accordance with Red Rule Policies.* Scans all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork.* Responsible for adhering to all third party payer requirements including Medicare, Medicaid, managed care, Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance, denials and/or penalties to the patient, hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts.* Requests and accepts payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities and pre-payments for uninsured or underinsured patients.* Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed.EDUCATION* High School Diploma or GED **Required** EXPERIENCE* 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience. **Required*** 1 year experience at a medical office or other hospital/ nursing home facility. Preferred LICENSE AND CERTIFICATIONS