Representante de Atención al Cliente | Desarrollo Profesional

SARATOGA HEYL INSURANCE SERVICE; Lutherville (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Competitive pay

Professional development

Job stability in a growing industry

Job summary

SARATOGA HEYL INSURANCE SERVICE is seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency.

You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Qualifications

• Knowledge of insurance products.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.

Responsibilities

• Answer customer questions via phone, email, and in person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Schedule appointments and maintain calendar.
• Maintain detailed records of client interactions.
• Review audits and/or policies.
• Collaborate with colleagues to provide comprehensive customer service.

Skills

Insurance knowledge

Excellent customer service

Highly organized

Time management

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

SARATOGA HEYL INSURANCE SERVICE is seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency.

You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.