Representante de Atención al Cliente de Seguros

Fiesta Insurance and Tax Service; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Bonus based on performance

Company parties

Dental insurance

Opportunity for advancement

Relocation bonus

Signing bonus

Training & development

Vision insurance

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

Fiesta Insurance and Tax Service seeks a professional Customer Service Representative to ensure each client has a positive experience with our agency. You will respond to inquiries, maintain accurate records, and provide excellent service.

The ideal candidate is detailed, friendly, and familiar with insurance products. Responsibilities include answering questions via phone, email, and in person, assisting with quotes and policy updates, scheduling, and documenting client interactions to support

Qualifications

• Knowledge of insurance products.
• High school diploma/GED required, Bachelor’s degree preferred.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Schedule appointments and maintain calendar.
• Maintain detailed records of client interactions.
• Review audits and/or policies.
• Collaborate with colleagues to provide comprehensive customer service.

Skills

Knowledge of insurance products

Excellent customer service skills

Highly organized with strong time mgmt

Education

High school diploma/GED required, Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Bonus based on performance
• Company parties
• Dental insurance
• Opportunity for advancement
• Relocation bonus
• Signing bonus
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications