REPOST ES Eligibility Specialist / 61014745

State of South Carolina; York (SC); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life

Paid time off: 15 days vacation

Holidays & Parental Leave

State retirement & 401(k) options

Job summary

South Carolina Department of Social Services is hiring an ES Eligibility Specialist in York County. You will administer SNAP, TANF, ESAP and SCCAP benefits, performing eligibility determinations and maintaining case records in a secure, confidential environment.

You will conduct 7–9 quality interviews daily, process applications/recertifications, protect PII, and participate in required trainings and meetings as part of the Economic Services Division.

Qualifications

• Experience with SNAP, TANF, ESAP and SCCAP programs preferred.
• Ability to conduct 7–9 quality interviews daily (phone/face-to-face).
• Maintains confidential records and documents client activities in the agency system.

Responsibilities

• Provides services per federal/state laws, regs, and agency policies.
• Conducts quality interviews for SNAP, SCCAP, ESAP, and TANF applications/recertifications.
• Processes eligibility determinations and authorizes benefits when applicable.
• Maintains case records in agency systems for auditing and confidentiality.
• Documents overpayments and prepares referrals for Fair Hearings as directed.
• Participates in required trainings and staff meetings.
• Safeguards PII and protects agency networks and data.

Skills

Interviewing

Eligibility decisions

Documentation

PII protection

Customer service

Education

High School Diploma

Associate Degree or higher

Tools

SCOSA system

Job description

Job Responsibilities

• Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 7-9 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, SCCAP, and ESAP applications and SNAP renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least three (3) possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Minimum And Additional Requirements

High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.

Associate Degree or higher may be submitted for the required program experience.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / York County

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.