Repossession Operations Leader

Stellantis Financial Services US; Dallas (TX); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Stellantis Financial Services US is seeking a Team Manager to lead the post-charge off repossession team, drive regulatory compliance, and improve operational efficiency in a hybrid Dallas environment.

The role partners with Risk, Compliance and Digital teams, oversees vendor management, and develops reporting for senior leadership while ensuring lawful collection practices and data security.

Qualifications

• 2+ years in auto repossession, collections, or remarketing, with prior call center exposure preferred.
• 2+ years in a supervisory or team lead role, overseeing operations and team performance.

Responsibilities

• Lead the post-charge off repossession team and drive strategic initiatives.
• Collaborate with Risk, Compliance, and Digital teams to automate processes.
• Oversee vendor management for repossession operations, ensuring efficiency and compliance.
• Communicate and implement regulatory updates across all repossession workflows.
• Lead strategic initiatives to optimize cross-channel operations and business processes.
• Facilitate goal setting and performance planning to drive departmental growth.
• Provide training and support, resolving escalations, and guiding daily team operations.
• Develop reporting protocols to inform senior leadership on performance and workload trends.
• Manage end-to-end repossession processes, ensuring legal compliance and secure handling of consumer data.

Skills

Reading/writing basics

MS Excel

MS Word

Regulatory compliance awareness

Communication skills

Education

High School Diploma or GED

Job description

Stellantis Financial Services US is seeking a Team Manager to lead the post-charge off repossession team, drive regulatory compliance, and improve operational efficiency in a hybrid Dallas environment.

The role partners with Risk, Compliance and Digital teams, oversees vendor management, and develops reporting for senior leadership while ensuring lawful collection practices and data security.