Replenishment & Merchandising Lead

Michaels Stores; Reno (NV); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Companies Inc. stores in Reno, NV are seeking a Store Lead to supervise inventory, merchandising and customer service standards. You will help keep the store well merchandised and in-stock, assist customers, and step in as Manager on Duty as needed.

Responsibilities include SOP adherence, planogram and AD set execution, shrink and safety programs, interviewing and training team members, and supporting omni-channel processes. Weekend and night shifts may be required.

Qualifications

• Retail merchandising and customer service experience preferred

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance to laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's
• Manage, execute and support the planogram process (POG's) to standard
• Manage, execute and support the AD set processes
• Manage and execute shrink and safety programs
• Serve as Manager on Duty (MOD)
• Maintain seasonal sets and the feature space to our visual merchandising standards
• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Cross trained in Custom Framing selling and production

Skills

Retail merchandising

Customer service

Leadership

Job description

The Michaels Companies Inc. stores in Reno, NV are seeking a Store Lead to supervise inventory, merchandising and customer service standards. You will help keep the store well merchandised and in-stock, assist customers, and step in as Manager on Duty as needed.

Responsibilities include SOP adherence, planogram and AD set execution, shrink and safety programs, interviewing and training team members, and supporting omni-channel processes. Weekend and night shifts may be required.