Repairs Office Assistant — Invoicing & Scheduling (Bilingual)

Evolving Solution Services; Desert Hot Springs (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Ocean Springs Tech, Inc. is seeking a detail-oriented and organized Office Assistant to provide administrative support to our Repairs Department. This position handles repair estimates, invoicing, work order processing, scheduling support, and maintaining accurate records throughout the repair process.

The ideal candidate is highly organized, enjoys multitasking, and thrives in a fast-paced environment. While primarily supporting internal operations, occasional communication with customers

Qualifications

• 5+ years of administrative or office experience.
• Experience with invoicing, estimates, scheduling, or work orders preferred.
• Experience in the pool industry preferred.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience with QuickBooks or similar accounting software is preferred.
• Ability to prioritize multiple projects in a fast-paced environment.
• Reliable attendance and punctuality.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Assist the Repairs Supervisor and technicians with daily administrative tasks.
• Prepare and process repair estimates.
• Create and distribute customer invoices.
• Maintain repair work orders and job documentation.
• Track repair jobs from estimate through completion.
• Coordinate scheduling and assist with technician calendars as needed.
• Enter and maintain accurate customer and job information in company systems.
• Assist with purchasing materials and tracking orders for repair projects.
• Coordinate deliveries, returns, and vendor communications when necessary.
• Maintain organized electronic and paper filing systems.
• Answer incoming phone calls and provide occasional customer support regarding repair-related questions.
• Route customer concerns to the appropriate department.
• Assist with reports, spreadsheets, and other administrative projects.
• Perform other duties as assigned.

Skills

Administrative experience

Microsoft Office

Customer service

Bilingual English/Spanish

Communication

Tools

QuickBooks

Excel

Outlook

Word

Job description

Ocean Springs Tech, Inc. is seeking a detail-oriented and organized Office Assistant to provide administrative support to our Repairs Department. This position handles repair estimates, invoicing, work order processing, scheduling support, and maintaining accurate records throughout the repair process.

The ideal candidate is highly organized, enjoys multitasking, and thrives in a fast-paced environment. While primarily supporting internal operations, occasional communication with customers