Repairs Inspector T324

Broxtowe Borough Council; United States; A distancia; USD 35.000 - 48.000; Jornada completa

Descripción de la vacante

Broxtowe Borough Council is seeking an enthusiastic Housing Repairs Officer who will inspect properties, identify required repairs, and explain work and timescales to tenants.

You will raise works orders for external contractors, record outcomes with notes and photos, and collaborate with internal and external stakeholders to ensure high-quality repairs.

The role emphasises accuracy, teamwork and excellent communication, with a benefits package including pension and flexible policies.

Formación

• Experience in property inspections and repairs.
• Strong written and verbal communication.
• ICT skills and record-keeping ability.

Responsabilidades

• Inspect properties to identify repairs and defects.
• Explain required works and timescales to tenants.
• Raise works orders for external contractors.
• Record inspection outcomes with notes and photos.

Conocimientos

Property inspections

Tenant liaison

Teamwork

Record keeping

Stakeholder communication

Educación

Building surveying qualification or substantial experience

Descripción del empleo

We are seeking an enthusiastic, self-motivated and customer-focused individual, who can fulfil this challenging but rewarding role within the Council's Housing Repairs team In this role you will spend the majority of your time visiting properties to inspect required repairs or defects. You will use your strong communication skills to liaise with tenants and leaseholders in regards to repairs in their home, including providing full explanations of work required, and realistic timescales for completion. Using the knowledge you have gained from working in a similar role, you will ensure correct diagnosis of repair issues, and trades and materials required to complete the work, so that work can be completed at first visit. Working with the wider Repairs team to ensure that work is booked, you will promptly record outcome of inspections on the housing management system, providing detailed notes and photographs. You will also raise works orders for external contractors for specialist works or urgent works that are unable to be completed in-house. You will build positive working relationships so that work is completed promptly and to a high standard. We're looking for an individual who has experience in:

• Undertaking property inspections
• Working with tenants and leaseholders
• Working in a team
• Accurate record keeping
• Working with internal and external stakeholders including colleagues from other departments

The ideal candidate will:

• Have a qualification in building surveying or considerable experience working in a housing repairs team
• Have strong communication skills, both verbal and written
• Have strong ICT skills
• Be enthusiastic and self-motivated
• Have a flexible approach to meet the needs of a demanding service
• Be someone who represents our GREAT values and behaviours

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme. You can read more about these at www.broxtowe.gov.uk/jobs