Repairs and Maintenance Call handler

Karbon Homes; United States; Remote; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health cash plan

Flexible benefits pot

Access to funding for qualifications

26 days annual leave (rising to 31)

Birthday leave / Pension

Job summary

Karbon Homes in the UK is seeking a Repairs and Maintenance Call Handler to join our Scheduling Team. You will assist in planning, coordinating repairs and maintenance work for operatives, ensuring value for money, quality standards and customer satisfaction within tight deadlines.

The role requires strong organisation, excellent interpersonal skills and the ability to respond to reactive service needs. Four fixed-term positions are available, with a salary of £27,755 per annum and options for

Qualifications

• Strong interpersonal skills and ability to build relationships.
• Excellent organisation and planning abilities.
• Ability to respond to reactive maintenance needs with urgency.

Responsibilities

• Assist in planning, organising and coordinating repairs and maintenance work for operatives.
• Ensure value for money, quality standards and customer expectations.
• Respond to reactive service needs and support scheduling team.

Skills

Interpersonal skills

Organised

Planning & coordination

Customer service

Job description

Come and make a difference at Karbon as a Repairs and Maintenance Call Handler We're looking for a passionate and skilled individual to join us as a Repairs and Maintenance Call Handler in our Scheduling Team . This is a fantastic opportunity to be part of a team that's making a real difference in people's lives. About the role An opportunity has become available for a Repairs and Maintenance Call handler within the Support Services Team. Assisting in the planning, organising and co-ordination of repairs and maintenance work to operatives, in a way which optimises performance, value for money, quality standards and customer expectations. The applicant will be well organised and can respond to the reactive needs of the service., team, led by Sam Nixon, Scheduling Manager

You’ll have a positive and enthusiastic attitude and have excellent interpersonal skills to build effective and strong relationships with internal and external customers, whilst working to tight deadlines in a busy property services department.

4 Fixed term positions available (12 months) + Salary is £27,755 per annum o Location: Newburn or Stanley # 37 Hours per week with some homeworking available We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including:

• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events
• @ 26 days annual leave (rising to 31 after 3 years)
• Birthday leave = Occupational pension