Repair Services Technician – Electronics & Audio Systems

Listen Technologies; Bluffdale (UT); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Paid holidays

Parental leave

Education & certification support

Job summary

Listen Technologies, based in Bluffdale, UT, is seeking a Repair Services Specialist to diagnose and repair customer units at the component and board level. You will manage returns through intake to shipment and communicate with customers by phone and email.

Ideal candidates have 2+ years of hands-on electronics repair, soldering skills, and experience reading schematics. A high school diploma is required, with additional certifications welcomed.

Qualifications

• 2+ years of hands-on electronics repair or testing experience.
• Component-level troubleshooting, including soldering and circuit board inspection.
• Comfortable with digital multimeters, oscilloscopes, and reading schematics.
• Strong customer service instincts and clear written and verbal communication.
• Comfortable documenting work in a customer records system; high school diploma or equivalent.

Responsibilities

• Diagnose and repair customer units at the component and board level.
• Test and refurbish advance-replacement and credit returns within published turnaround times.
• Manage assigned returns from start to finish, keeping customers updated by phone and email and logging every interaction in our customer records system.
• Document repairs in detail — root cause, components used, test results — and flag recurring failures to engineering.
• Prepare and maintain demo products, and keep repair parts inventory stocked ahead of demand.

Skills

Electronics repair

Customer service

Board-level diagnosis

Soldering

Documentation

Education

High school diploma

Tools

Digital multimeters

Oscilloscopes

Schematics reading

Job description

Listen Technologies, based in Bluffdale, UT, is seeking a Repair Services Specialist to diagnose and repair customer units at the component and board level. You will manage returns through intake to shipment and communicate with customers by phone and email.

Ideal candidates have 2+ years of hands-on electronics repair, soldering skills, and experience reading schematics. A high school diploma is required, with additional certifications welcomed.