Repair & Refinishing Specialist

Surface Experts - East Cincinnati; Cincinnati (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Company car

Job summary

Surface Experts is hiring a Technician in Cincinnati to perform hands-on repairs on surfaces like floors and countertops. You will follow a unique 5-step repair process, track progress in our system, and deliver world-class customer service to tenants and property managers.

The role emphasizes problem-solving with creativity, color matching, and using your hands for repairs. Great for hands-on individuals seeking growth, with no weekends and opportunities for advancement.

Qualifications

• Experience performing work using your hands; hands-on experience across construction, manufacturing, painting, or hobbies.
• Ability to comprehend and reproduce colors accurately.
• Facilities maintenance is a plus but not required.

Responsibilities

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Skills

Hands-on experience

Color matching

Problem solving

Attention to detail

Job description

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Company car

Enjoy using your hands? Thrive in a changing work environment? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less.

WE OFFER

• Base Salary + Bonus Opportunity: Wage $25 per hour and performance-based bonuses
• Monthly Bonus Program: Additional earnings based on add-on repairs
• Great Work/Life Balance: No weekends, late nights, or evenings
• Time Off: Paid holidays and paid time off

REQUIREMENTS

• Experience performing work using your hands. Common areas are construction, manufacturing, painting, or other personal hobbies.
• Facilities maintenance is a plus but is not a requirement.
• Comprehending color and matching colors is essential to this job. You must be able to detect, evaluate, and reproduce colors.

DUTIES

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs