Repair & Maintenance - Class 2 Engineer

Omni Hotels; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Omni Barton Creek Resort & Spa is looking for a Mid-Level Maintenance Engineer to join our team. The role involves maintaining guest rooms and public areas, assisting engineers, and handling preventive maintenance to ensure a luxurious guest experience.

Responsibilities include operating and troubleshooting building systems, logging daily activities, and coordinating with management on daily tasks. Candidates should be able to work AM/PM/overnight shifts as required.

Qualifications

• Excellent customer service and problem-solving skills.
• Painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain professional appearance, attitude and performance.
• Prior building maintenance experience and/or relevant technical training.
• Must be familiar with OSHA Safety regulations.

Responsibilities

• Maintain all mechanical items in guest rooms and public areas.
• Receive direction for house calls via radio.
• Assist engineers and mechanics with repairs.
• Complete all assigned work orders and daily tasks.
• Understand and work with systems such as the telephone switch, guest and employee networks, and building automation.
• Fill out Daily Work requests in the Synergy system.
• Perform preventive maintenance on laundry and kitchen equipment.
• Maintain daily shift logs and stock items.
• Understand Omni fire alarm procedures and hotel rules.
• Perform preventive maintenance on assigned guest rooms.
• Work as a team to keep back of house areas safe and functional.
• Receive direction from engineering management on daily assignments.
• Interact with guests politely and address maintenance requests.

Skills

Customer service

Problem solving

Painting

Plumbing (basic)

Electrical (basic)

Carpentry (minor)

Lighting

Computer skills

OSHA safety regulations

Tools

Hand tools

Power tools

Trade tools

Job description

Omni Hotels & Resorts is seeking Engineer/Facilities Maintanence | Level 2 for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Omni Barton Creek Resort & Spa, a premier luxury resort located in the beautiful Texas Hill Country, is seeking a Mid-Level Maintenance Engineer to join our team.. This role is pivotal in maintaining the operational effectiveness of our resort facilities, ensuring a seamless and luxurious experience for our guests and staff alike.

Responsibilities:

• Maintain all mechanical items in guest rooms and public areas.
• Receive direction for house calls via radio.
• Assist engineers and mechanics with repairs.
• Completion of all assigned work orders and daily tasks.
• Understand and be able to work with systems such as the telephone switch, guest and employee Internet networks, guest room door lock system, building automation system and especially the work order system (Synergy).
• Fill out Daily Work requests in Synergy.
• Perform preventive maintenance with tools on laundry and kitchen equipment including cleaning and lubrication, filter changes, belt adjustment, etc.
• Maintain daily shift logs of operation, maintenance, pool, spa, and safety activities. Order necessary tools and equipment; maintain necessary stock item
• Have a thorough understanding of Omni fire alarm procedures and other emergencies.
• Have a thorough understanding of Omni Hotel rules and regulations.
• Perform preventative maintenance responsibilities on all guest rooms as assigned.
• Work as a team to keep the back of house areas and equipment in safe, good working order.
• Receive direction from engineering management on daily assignments or projects and complete within the time and manner specified or in accordance with hotel needs.
• Interact with guests in a courteous and professional manner. Address maintenance-related guest concerns and requests promptly

• Embrace all learning and training opportunities.
• Have a thorough understanding of the importance of Lock out Tag out, the dangers of arc flashes and other precautions that need to be taken around equipment.
• Understand how to detect trends that indicate developing issues.
• Maintain engineering shops.

Qualifications:

• Excellent customer service and problem-solving skills
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain a professional business appearance, attitude, and performance
• Prior building maintenance experience and/or relevant technical training
• Must be knowledgeable about using hand tools, power tools, and trade tools.
• Must have a working knowledge of general maintenance and repairs in at least one building trade.
• Must be familiar with OSHA Safety regulations.
• The ability to stand/walk for long periods of time.
• The ability to crawl for short periods of time.
• The ability to bend, reach over-head, squat, kneel for extended periods of time.
• The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally.
• Must be able to work AM, PM, overnight, weekend and holiday shifts. Schedule will vary according to business and operational needs.