Class 1 Engineer | FT

Omni Hotels & Resorts; Austin (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Omni Barton Creek Resort & Spa, located in the Texas Hill Country near Austin, seeks an Engineer - Class 1 to maintain a safe, efficient hotel environment and respond to guest room maintenance requests. The role includes plumbing repairs, preventive maintenance on laundry and kitchen systems, and coordination with HVAC and contractors.

Candidates should have excellent English communication, strong guest service skills, and a willingness to learn.

Qualifications

• Minimum two years of hospitality maintenance experience preferred
• Excellent guest service skills and ability to interact with diverse clientele
• Must have excellent English communication skills
• Able to move, lift and carry up to 50 lbs and work on multiple building trades

Responsibilities

• Responds to guest room repair requests
• Repairs plumbing problems including unclogging drains, repairing toilets, and fixtures
• Perform preventive maintenance on laundry and kitchen equipment; cleaning and lubrication
• Maintain daily shift logs of operation, maintenance, pool, spa, and safety activities
• Maintain stock items; order tools and equipment for HVAC supplies as needed
• Develop and maintain positive working relationships with others and support the team
• Assist in emergency situations as central hotel communications point
• Respond to alarms and safety issues per Emergency Response procedures
• Follow company policies; maintain professional appearance and confidentiality of information
• Ensure adherence to work schedules, paid time-off, and vacation procedures
• Improve guest service using Omni Service Tradition and Power of One principles
• Maintain refrigerant logs; schedule and complete equipment PMs
• Assist mechanics and external contractors with repairs of hotel property and equipment

Skills

Guest service

English communication

Independent learner

Willing to learn

Tools

Hand tools

Power tools

HVAC equipment knowledge

Job description

Omni Barton Creek Resort & Spa Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality. Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies. From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.

Engineer - Class 1

Overview

To ensure a safe, efficient, well-maintained hotel environment.

Responsibilities

• Responds and attends to guest room repair requests.
• Fixes plumbing problems - i.e. unclogging drains, plunging/repairing toilets, repairing toilets, leaking spigots, faucets, pipe valves, and related equipment.
• Properly utilizes the appropriate tools to perform preventive maintenance on laundry and kitchen equipment, including cleaning and lubrication, filter changes, belt adjustment, etc.
• Maintains daily shift logs of operation, maintenance, pool, spa, and safety activities.
• Maintains necessary stock items; orders necessary tools and equipment, as needed in HVAC supplies
• Develops and maintains positive working relationships with others; supports the team to reach common goals.
• Assists in emergency situations as central communication center for the hotel.
• Responds to alarms and life/safety issues immediately and relays any alerts to the First Responder team according to our Emergency Response procedures.
• Understands and adheres to the job description and department service standards.
• Follows all company policies and procedures; ensures clean uniform and professional personal appearance; maintains confidentiality of proprietary information; protects company assets.
• Understands the standards of procedure for work schedules, reporting to work, paid time-off, vacation requests.
• Ensures adherence to quality expectations and standards; identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Knowledgeable and adheres to the following: fire alarm and other emergency procedures, fire prevention and safety regulations, procedures for guest or associate accidents.
• Handles guest complaints by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction.
• Understands how to respond to, use, store, and dispose hazardous chemicals
• Continuously improves guest service using the Omni Service Tradition program.
• Utilizes the Power of One philosophy to meet or exceed service expectations.
• Utilizes the Omni Service Champions program to recognize exceptional guest service.
• Maintain accurate refrigerant logs
• Schedule and complete equipment PM's
• Assist mechanics and external contractors with repairs of hotels property and equipment

Qualifications

• Universal Certified in Refrigerant Recovery preferred
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lbs.
• Ability to move up and down stairs, service ramps, and/or ladders, stand/walk for long periods of time
• Ability to work independently and willing to learn/develop new skills.
• Must have excellent guest service skills and be able to interact with a diverse clientele, associate population, owners, and corporate leaders.
• Must have excellent English communication skills.
• Must be knowledgeable about using hand tools, power tools, and trade tools.
• Must be familiar with OSHA safety regulations.
• Have a thorough understanding of HAZCOM, Lockout/Tagout and Blood borne Pathogen Programs.
• Must be available to work a flexible full time schedule including nights, weekends, holidays, and rotating shifts.
• Must have knowledge of general maintenance and repairs in at least one building trade.
• A minimum of two years of prior hospitality experience is strongly preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.