Repair Department Coordinator

APEX INDUSTRIAL AUTOMATION LLC; Romeoville (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free uniforms

Health insurance

Vision insurance

Job summary

APEX INDUSTRIAL AUTOMATION LLC is seeking a Repair Department Coordinator to manage the daily workflow of the service and repair floor. You will own the WIP and incoming areas, overseeing intake, testing, parts handling, and logistics to keep operations efficient and safe.

Responsibilities include documenting service orders, performing Meg testing, organizing WIP and bins, coordinating parts and pallet flow, and routing non-repair items per policy.

Qualifications

• Experience in warehouse, repair facility, or shop environment handling parts and inventory.
• Familiarity with ERP and tracking tools, especially P21.
• Familiarity with Meg testing or basic electrical/mechanical troubleshooting.
• Strong organizational skills and ability multitask in fast-paced settings.

Responsibilities

• Service intake & diagnostics: complete thorough service order write-ups and log incoming product photos; perform Meg testing to assess condition and decide repair vs replacement.
• WIP & area ownership: manage incoming and WIP areas, keep floor organized, assign correct bin designations in paperwork and the P21 system.
• Parts & inventory management: oversee parts receiving, match parts to jobs, update tracking magnets and service priorities in P21; manage pallet handling.
• Returns & non-repair dispositions: coordinate non-repair jobs for customer return and scrapping per policy.
• Balancing: assist with balancing tasks as capacity allows.

Skills

Warehouse experience

Parts & inventory coordination

Meg testing familiarity

Organizational skills

Tools

P21 system

Job description

Benefits

• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance

Position Overview

We are seeking an organized and proactive Repair Department Coordinator to manage the day-to-day workflow of our service and repair floor. In this role, you will take full ownership of the Work in Progress (WIP) and incoming areas—handling everything from initial intake processing and testing to parts management, inventory staging, and logistics.

Key Responsibilities

Service Intake & Diagnostics

• Complete thorough service order write-ups, including capturing and logging incoming product photos.
• Perform initial Meg testing to accurately evaluate equipment condition and determine whether a unit should be repaired or replaced.

WIP & Area Ownership

• Take complete ownership of the incoming and WIP areas, keeping the floor organized, efficient, and safe.
• Manage bin locations within the WIP area, ensuring all jobs are properly put away and assigned correct bin designations in both physical paperwork and the P21 system.

Parts & Inventory Management

• Oversee parts receiving, matching parts directly with their corresponding jobs.
• Manage paperwork routing, update physical tracking magnets, and update service priorities within the P21 system.
• Oversee pallet management, including ordering new pallets and coordinating the disposal of old ones.

Returns & Non-Repair Dispositions

• Coordinate non-repair jobs by getting them properly staged and skidded for customer return.
• Handle the scrapping process for any non-return items according to company policy.

Balancing

• Assist with balancing tasks as time and department capacity permit.

Qualifications & Skills

• Experience: Previous background in a warehouse, repair facility, or shop environment handling parts, inventory, or service coordination.
• Systems Proficiency: Comfortable utilizing enterprise resource planning and tracking tools (experience with P21 is a strong advantage).
• Technical Aptitude: Familiarity with basic electrical testing (such as Meg testing) or mechanical troubleshooting.
• Organizational Skills: Exceptional attention to detail, strong physical organization skills, and the ability to multitask in a fast-paced environment.