Repair and Tool Technician

The Home Depot; Texas; Presencial; USD 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading home improvement retailer is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor power equipment. Technicians will be responsible for customer service in Tool Rental Departments and ensure tools are maintained and evaluated for performance. Strong knowledge of tools, effective management of inventory, and good customer service skills are essential for success in this role.

Qualificações

• Required knowledge of tools and equipment repair.
• Ability to manage tool inventory effectively.
• Experience in customer service required.

Responsabilidades

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service in Tool Rental Department.
• Maintain and manage tool inventory efficiently.

Conhecimentos

Small engine repair

Outdoor power equipment knowledge

Customer service skills

Inventory management

Descrição da oferta de emprego

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.