Repair and Tool Technician

The Home Depot; Jacksonville (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Repair and Tool Technician in Jacksonville, Florida, to evaluate and repair small engines, outdoor power equipment, and electrical devices. This role requires delivering excellent customer service, managing tool rentals, and ensuring tools are properly maintained. Candidates should possess knowledge of repair techniques and a strong ability to manage tool inventory effectively. Join a dynamic team dedicated to providing quality service to customers.

Qualifications

• Experience in evaluating and repairing small engines and handheld electrical devices.
• Ability to provide customer service in a retail environment.
• Understanding of tool rental processes and customer relations.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service and manage tool rental contracts.
• Ensure repair units are tested and cleaned before returning.

Skills

Knowledge of small engines

Repair of outdoor power equipment

Tool inventory management

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.