Repair and Tool Technician

The Home Depot; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Houston is seeking Repair and Tool Technicians responsible for evaluating and repairing small engines and outdoor power equipment. This role involves assisting customers in Tool Rental by writing contracts and managing tool inventory. Technicians must maintain the integrity of equipment, ensuring quality repairs and clean returns. Strong knowledge of tools and excellent customer service skills are essential for success in this position.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to evaluate and repair small engines and outdoor power equipment.
• Strong customer service skills for tool rental interactions.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Assist customers in Tool Rental, including writing contracts and invoices.
• Maintain the day-to-day operation of the tool rental department.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.