Repair and Tool Technician

The Home Depot; Fallon (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Fallon, NV is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines and outdoor power equipment. In this customer-facing position, you will provide service in the Tool Rental department, manage equipment rentals, and ensure tools are maintained and functioning properly. Strong knowledge of tools and customer service skills are required. Join a reputable team where you can make a significant impact on customer satisfaction.

Qualifications

• Thorough knowledge of tools and small engine repair.
• Ability to manage tool inventory and perform maintenance.
• Strong customer service skills for handling equipment rentals.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to customers in Tool Rental and write contracts.
• Ensure tools are operational, clean, and maintained.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.