Repair and Tool Technician

The Home Depot; Jacksonville (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks Repair and Tool Technicians responsible for evaluating and repairing engines and outdoor equipment in both store and repair centers. The technician will assist customers in Tool Rental, ensuring tools are functioning properly and managing the tool inventory. This role requires extensive knowledge of tools and equipment maintenance, making it essential for effective customer service and operational excellence.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Ensure equipment is repaired, tested for quality, and cleaned.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.