Repair and Tool Technician

The Home Depot; San Antonio (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

A leading home improvement retailer in San Antonio is looking for skilled Repair and Tool Technicians to evaluate and repair small engines and outdoor equipment. The role involves providing excellent customer service in the Tool Rental department, managing tool inventories, and ensuring all equipment is maintained and repaired to high standards. Ideal candidates should have a thorough knowledge of tools and strong customer interaction skills. Join a dynamic team focused on delivering quality service to customers.

Qualifications

• Thorough knowledge of small engines, outdoor power equipment, and handheld electrical devices.
• Ability to provide customer service in Tool Rental.

Responsibilities

• Evaluate and repair small engines and power equipment.
• Provide customer service and support for tool rental.
• Maintain tools and manage tool inventory.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned before returning to the store where the repair originated.
• Maintain thorough knowledge of all tools and effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.