Repair and Tool Technician

The Home Depot; Jacksonville (FL); On-site; USD 43,000 - 58,000; Full time

Job summary

A leading home improvement retailer is seeking a Repair and Tool Technician in Jacksonville, Florida. This position involves evaluating and repairing small engines, outdoor power equipment, and electrical devices while providing excellent customer service in Tool Rental centers. The ideal candidate will possess thorough knowledge of tools and equipment, effectively manage tool inventory, and support the maintenance and operation of rental equipment. If you are experienced in tool repair and enjoy customer interaction, this role is for you.

Qualifications

• Thorough knowledge of small engines, outdoor power equipment, and electrical devices.
• Ability to evaluate and repair various tools and equipment.
• Experience with inventory management.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service in Tool Rental centers.
• Maintain equipment and manage the tool inventory.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.