Repair and Tool Technician

The Home Depot; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Texas is seeking a Repair and Tool Technician responsible for evaluating and repairing outdoor power equipment and handheld devices. This role involves providing customer service in the Tool Rental department, maintaining tool inventory, and ensuring quality repairs. The ideal candidate must possess thorough knowledge of tools and machinery. Experience in repair services is preferred. Join a team focused on excellent customer service and operational efficiency.

Qualifications

• Thorough knowledge of tools and equipment.
• Experience in evaluating and repairing small engines and electrical devices.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide customer service in the Tool Rental department.
• Maintain and manage the tool inventory.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure the tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.