Repair and Tool Technician

The Home Depot; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is looking for Repair and Tool Technicians to evaluate and repair small engines and outdoor power equipment in their stores and repair centers. The role includes assisting customers with tool rentals and ensuring equipment maintenance. Candidates should possess strong tool knowledge and customer service skills, while effectively managing tool inventory and performing necessary repairs. This is an opportunity to join a dynamic team focused on customer satisfaction and operational efficiency.

Qualifications

• Thorough knowledge of all tools required.
• Ability to manage tool inventory and perform repairs.
• Customer service skills to assist tool rental customers.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Maintain and operate tools in the rental department.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.