Repair and Tool Technician

The Home Depot; Boardman (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer in the United States is seeking a Repair and Tool Technician to evaluate and repair small engines and outdoor power equipment. This role involves supporting customers in Tool Rental Centers, managing tool inventory, and ensuring all tools are operational. Candidates should have thorough knowledge of tools, strong customer service skills, and experience in repair and maintenance. This position offers opportunities for professional growth within a dynamic retail environment.

Qualifications

• Thorough knowledge of tools and equipment.
• Experience in repair and maintenance of small engines and power tools.
• Ability to provide excellent customer service.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service and support in Tool Rental Centers.
• Manage tool inventory and ensure tools are maintained.

Skills

Knowledge of small engines

Repair of outdoor power equipment

Demonstration of tool use

Customer service skills

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.