Rep & Shipping Rep

CHILD EVANGELISM FELLOWSHIP INC; Warrenton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

CHILD EVANGELISM FELLOWSHIP INC is seeking a detail-oriented customer service associate to assist customers with orders placed on cefpress.com and to support shipping logistics from Warrenton, MO. You will answer questions, resolve problems, and help grow sales while upholding the organization’s culture and gospel-centered mission.

The role requires accurate data handling, strong written and verbal communication, and the ability to work under time constraints.

Qualifications

• Self-motivated and accurate, organized to handle orders with care.
• Excellent verbal and written communication skills.
• Ability to work under stress and time constraints.
• Strong problem solving and team-oriented mindset.
• Knowledge and experience with CEF curriculum helpful but not required.
• Ability to life 40 lbs.

Responsibilities

• Processes orders received through cefpress.com.
• Assists customers with account, order, or product questions, processes returns, etc.
• Focused on increasing sales.
• Researches international shipping and ensures proper paperwork is completed.
• Determines best way to send shipments.
• Follows procedures to ensure orders are shipped the best way.
• Maintains and improves customer relationships.
• Files orders and keeps picking tickets in order as necessary.
• Takes part in promotional and marketing efforts.
• Packs orders in appropriate shipping containers to ensure delivery without damage.
• Stocks product and shipping material as needed.
• All other duties as assigned by the supervisor.

Skills

Self-motivated

Attention to detail

Verbal communication

Written communication

Problem solving

Team player

People skills

Lifting 40 lbs

Tools

MS Office

Job description

General Responsibilities:Assists customers as they place orders on cefpress.com, answers questions, and solves problems customers may have. Performs job responsibilities in a manner that ensures quality communication and customer service.Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of CEF (the importance of Godly leadership at every level, of the spiritual welfare of our workers, of prayer as our foundation, of evangelizing children, of a clear and Biblical presentation of the Gospel and of a commitment to excellence, for the glory of God).Specific Responsibilities:Processes orders received through cefpress.comAssists customers with account, order, or product questions, processes returns, etc.Focused on increasing salesResearches international shipping and ensures proper paperwork is completedDetermines best way to send shipmentsFollows procedures to ensure orders are shipped the best wayMaintains and improves customer relationshipsFiles orders and keeps picking tickets in order as necessaryTakes part in promotional and marketing effortsPacks orders in appropriate shipping containers to ensure delivery without damageStocks product and shipping material as neededAll other duties as assigned by the supervisorEssential Job Functions:Self-motivatedAccurate and organizedUse of MS software especially MS office applicationsKnowledge and experience with CEF curriculum and other products, helpful but not requiredAttention to detailExcellent verbal and written communication skillsAble to work under stress and time constraintsProblem solving skillsTeam playerPeople skillsAbility to life 40lbs.As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to preferemployees or prospective employees on the basis of religion.