Rep Patient Access11a-7:30p (EOW EOH)|Chestnut Hill

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Temple Health – Temple University Health System in Philadelphia is seeking a Patient Access Representative (PAR) to handle patient registration, scheduling and customer service. You will verify insurance information, collect copays and process payments, and support EMR workflow to keep admissions and billing accurate.

The role emphasizes friendly, courteous interactions with patients, families and staff, with responsibilities for documentation, preauthorization requests, and general clerical

Qualifications

• 1 year experience in Patient Access
• Knowledge of insurance requirements, verification and 3rd party billing

Responsibilities

• Register patients and schedule appointments
• Provide customer service and clerical support
• Accept, record and verify insurance information
• Process preauthorization requests
• Collect copays and account balance payments
• Scan documents into EMR and support related admin tasks

Skills

Patient registration

Insurance verification

Customer service

Clerical skills

Education

High School Diploma or GED

Job description

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Education

High School Diploma or Equivalent OR - GED - Relevant experience may be considered in lieu of education Required

Experience

1 year experience in Patient Access Required

General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required