Rentals Manager

Goodhue Boat Company; Meredith (NH); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Employee Discounts

Growth Opportunities

Team & Family-Oriented Culture

Job summary

Goodhue Boat Company in Meredith, NH is seeking a Full-Time Rentals Manager to oversee the Rentals department and support the General Manager in delivering award-winning customer service.

You will lead a diverse team, manage scheduling, rentals, registrations, and inventory, and collaborate with Service and Sales to ensure smooth seasonal transitions. This on-site position offers growth opportunities and a team-oriented culture.

Qualifications

• Experience managing employees, including youth staff.
• Strong customer service skills.
• Solid scheduling and staffing experience in multi-shift environments.
• Knowledge of Federal, State, and Youth labor laws.
• Strong organizational and communication skills; team player.

Responsibilities

• Lead, train and support a team of employees of all ages.
• Manage workforce scheduling and daily assignments.
• Handle rental bookings, payments, registrations, and documentation for newly acquired rental and boat club boats.
• Ensure accuracy with retail transactions and cash drawers.
• Manage rental accessories and maintain inventory.
• Maintain clear communication across departments.
• Collaborate with Service on rental boat damage.
• Collaborate with Sales on end-of-season transitions of rental boats.
• Assist the Sales team with boat shows, registrations, and data entry when needed.
• Perform additional duties to support operations.

Skills

Leadership

Customer service

Scheduling

Communications

Teamwork

Computer skills

SPEEDYDOCK

Education

High School diploma

Valid driver's license

Boater’s license (preferred)

Tools

SPEEDYDOCK

Job description

Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential.

We are looking for a Full-Time Rentals Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the General Manager in ensuring the success of the Marina at our Meredith location.

Position Overview

This position will be responsible for overseeing operations and success of the Rentals department. The manager will be the point of contact for inter-departmental communications, and report directly to the General Manager.

Primary Responsibilities

• Lead, train and support a team of employees of all ages, including high school and college staff.
• Manage workforce scheduling, monitor staffing requirements, and distribute daily assignments.
• Manage administrative tasks related to rental bookings, payments, boat registrations, and documentation for newly acquired rental and boat club boats.
• Ensure accuracy with retail transactions and cash drawers.
• Manage rental accessories—water skis, tubes, tow ropes, and similar items—keeping inventory organized and equipment in good condition.
• Maintain clear communication within the department and with other departments.
• Collaborate with the Service Department regarding rental boat damage.
• Collaborate with the Sales Manager on end-of-season transitions of rental boats.
• Assist the Sales team with boat shows, registrations, and data entry when needed.
• Perform additional duties as required to support operations.

Required Qualifications

• Experience managing employees, including youth staff.
• Strong customer service skills.
• Solid understanding of scheduling and staffing in a busy, multi-shift environment.
• Knowledge of Federal, State, and Youth labor laws.
• Strong organizational skills with attention to detail.
• Clear communication skills.
• Works well as part of a team.
• Strong computer skills.
• Experience with SPEEDYDOCK is a plus.

Physical Requirements

• Ability to lift at least 50 lbs.
• Ability to sit or stand for extended periods of time.
• Must be able to work in various weather conditions.

Education, Licensing & Skills

• Minimum of High School degree or equivalent.
• Required: Valid driver’s license.
• Preferred: Boater’s license.

Work Schedule

• Monday-Friday + Weekends. (5 days per week)
• Monday-Friday in off-peak season
• Flexible Schedule

Wages, Compensation and Benefits

• Salaried Position
• Benefits:
• Health, Dental and Vision Insurance
• Paid Time Off
• Employee Discounts
• Growth Opportunities
• Team & Family-Oriented Culture