Rentals Account Manager - Growth, Service & Rewards

Rent A Center; Belleville (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & DI

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Rapid growth and advancement

Job summary

Rent-A-Center in Belleville, IL is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales growth. Responsibilities include coordinating deliveries, handling early-stage collections, and maintaining showroom standards.

The role requires a high school diploma, 18+ years old, a valid driver’s license with a good driving record, and strong communication skills. The position is full-time with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication skills

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Belleville, IL is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales growth. Responsibilities include coordinating deliveries, handling early-stage collections, and maintaining showroom standards.

The role requires a high school diploma, 18+ years old, a valid driver’s license with a good driving record, and strong communication skills. The position is full-time with a comprehensive benefits package.