Account Manager: Growth, Service & Sales

Rent-A-Center; Alton (IL); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending Account

Job summary

Rent-A-Center is seeking an Account Manager in Illinois to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving sales growth through new rental agreements and timely collections.

This full-time role involves delivering merchandise, completing deliveries and pickups, and maintaining showroom standards while upholding safety guidelines. Good driving record required; opportunity for advancement.

Qualifications

• High school diploma or equivalent.
• Must be 18 years or older.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

Valid driver’s license

Job description

Rent-A-Center is seeking an Account Manager in Illinois to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving sales growth through new rental agreements and timely collections.

This full-time role involves delivering merchandise, completing deliveries and pickups, and maintaining showroom standards while upholding safety guidelines. Good driving record required; opportunity for advancement.