Rental Specialist: Customer‑Centric Equipment Rentals

Yancey Bros. Co.; Virginia; Vor Ort; USD 38.000 - 56.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Tool Allowance

401k Plan Strong Company Match

Employee Profit Sharing

Financial Wellness Coaching

Paid Vacations

Ongoing Training

Tuition Reimbursement

Zusammenfassung

Yancey Bros. Co. in Virginia is seeking a CRS Rental Specialist to act as an inside salesperson for the Cat Rental Store.

You will handle transactions over the phone and in person, coordinate rentals, and maintain paperwork and databases to ensure smooth operations. The role requires prior sales experience, strong leadership and teamwork, excellent communication, and a commitment to customer service. A high school diploma is required; a bachelor’s degree is preferred.

Qualifikationen

• High school diploma or equivalent.
• Must be able to comprehend, speak, and write the English language.
• Must possess excellent interpersonal and communication skills, both in person and over the telephone.
• Creative thinking and problem solving ability.
• Must be highly organized in a fast paced work environment.
• Valid driver's license and acceptable driving record.

Aufgaben

• Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.
• Determining customers’ needs to further assist them, thus allowing the customer to have the best rental experience possible.
• Checks availability of equipment with the shop, also schedules maintenance to meet deadlines.
• Ensuring equipment is delivered and picked up on time to meet the customer’s needs.
• Administers rental agreements, including rental out and in dates.
• Returning the equipment in the system by verifying hours and if fuel is needed, making sure
• Record daily logs of phone calls and customers interactions.
• Handling customer complaints in a professional manner while offering solutions to a problem not just an excuse.

Kenntnisse

Customer service

Sales experience

Communication

Leadership

Teamwork

Organization

Problem solving

Ausbildung

High school diploma or equivalent

Bachelor’s Degree preferred

Tools

Internet Explorer

Excel

Access

Word

PowerPoint

Jobbeschreibung

Yancey Bros. Co. in Virginia is seeking a CRS Rental Specialist to act as an inside salesperson for the Cat Rental Store.

You will handle transactions over the phone and in person, coordinate rentals, and maintain paperwork and databases to ensure smooth operations. The role requires prior sales experience, strong leadership and teamwork, excellent communication, and a commitment to customer service. A high school diploma is required; a bachelor’s degree is preferred.