Cat Equipment Rental Specialist – Inside Sales

Yancey-Bros-Co.-2; Covington (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k plan

Profit sharing

Wellness program

Paid vacations

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Job summary

Yancey Bros. Co. in Georgia is seeking a CRS Rental Specialist to act as inside sales for the Cat Rental Store. You will handle transactions by phone and in person, ensuring customer satisfaction and maximizing machine utilization within the trade area.

This role requires accurate paperwork and database updates. The ideal candidate has sales experience, strong communication skills, and a customer-first mindset. High school diploma required; knowledge of English; bilingual useful.

Qualifications

• High school diploma or equivalent.
• Proficient with computers and common software (IE, Excel, Access, Word, PowerPoint).
• Excellent interpersonal and communication skills, both in person and on the phone.
• Strong English reading/writing ability.
• Creative thinking and problem solving abilities.
• Highly organized in a fast-paced environment.
• Valid driver’s license and clean driving record.

Responsibilities

• Make sure the customer is taken care of, providing superior customer service.
• Determine customer needs to facilitate the best rental experience.
• Check equipment availability with the shop and schedule maintenance.
• Ensure equipment is delivered and picked up on time.
• Administer rental agreements, including dates.
• Record daily logs of calls and customer interactions.
• Handle complaints professionally with solutions.

Skills

Sales experience

Customer service

Communication

Leadership

Teamwork

Organizational skills

Problem solving

Interpersonal skills

English proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Excel

Word

Access

PowerPoint

Internet Explorer

Job description

Yancey Bros. Co. in Georgia is seeking a CRS Rental Specialist to act as inside sales for the Cat Rental Store. You will handle transactions by phone and in person, ensuring customer satisfaction and maximizing machine utilization within the trade area.

This role requires accurate paperwork and database updates. The ideal candidate has sales experience, strong communication skills, and a customer-first mindset. High school diploma required; knowledge of English; bilingual useful.