Rental Shop Senior Manager, Winter 26-27

Alterra Mountain Company; United States; On-site; USD 70,000 - 74,000; Part time

Benefits offered by this job

Free season pass for dependents

Free skiing at Alterra Resorts

Discounts on lessons and rentals

Rental equipment discount

401k with company match

Background check may be required

Job summary

Mammoth Mountain, part of Alterra Mountain Company, is seeking a Seasonal Equipment Rental/Operations leader to manage daily operations, staffing and budget for our Full Service facility. You will drive guest satisfaction, supervise 20–60 team members, and ensure seamless equipment rental, repair and demo services.

Commitment is seasonal with potential for year-round opportunities; strong Siriusware knowledge and ski-industry experience are required, along with excellent communication and

Qualifications

• Experience in managing a fast-paced rental business.
• Strong knowledge of Siriusware POS system and ski industry.
• 2–4 years rental/retail shop management experience.
• Ability to lead 20–60 staff and manage budgets.

Responsibilities

• Oversee daily operations of a Full Service Equipment Rental/Repair & Demo business at Mammoth Mountain.
• Lead Retail Sales, Equipment Rental (demo & standard), Maintenance, Repair Services, and Guest Service.
• Coordinate with Rental Division and other departments to ensure a superior guest experience.

Skills

Staff management

Guest service

Sales management

Siriusware POS

Leadership

Problem solving

Education

College degree or equivalent experience

Tools

Siriusware POS

Microsoft Windows

Job description

Seasonal At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• *Offers of employment may be contingent upon successful completion of a background check

A little about this position: A rare opportunity to build a career with a team dedicated to providing exceptional year-round equipment services.

Responsible for the overall operations of a Full Service Equipment Rental/Repair & Demo Business at Mammoth Mountain. This position directly oversees the daily Business Unit operations including Retail Sales, Equipment Rental (demo & standard), Equipment Maintenance, Repair Services, Guest Service Trail and Management of Staff. Works collectively with Rental Division team members and other departments to ensure a great overall guest experience.

NOTE: This is a Career SEASONAL position - the ideal candidate seeks an ongoing, winter work opportunity with our organization. Opportunity to move to year-round or dual seasonal work may arise for the right candidate.

Requirements:

Applicants should possess a high aptitude for Managing a fast-paced equipment Rental Business, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities. Applicants should be confident in working with Guest’s to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team.

Applicants must possess excellent communication skills, have strong knowledge of the Siriusware Sales POS system and a detailed knowledge of the Ski Industry, Ski/Snowboard/Bike Equipment and Repair. Rental/Retail shop management experience required. (2-4 years) Extensive knowledge of the Sirius operating system is an advantage, Microsoft operating system and moderate computer knowledge is a requirement. Must have knowledge of Mammoth products, services, and pricing or be a quick learner Must be a skilled manager of people and resources (20 – 60 employees) Must be a skilled trainer in guest service, teamwork, safety, equipment knowledge and liability compliance Must have excellent verbal communication skills Must be a good problem solver and have strong conflict resolution skills Strong organizational skills and ability to multitask, prioritize and meet deadlines The ability to understand and react to the dynamic nature and needs of this business Availability to work Weekends and Holidays throughout the operating season College Degree or Equivalent Experience required

Pay: $70,304.00 - $73,732.50 per year

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.

Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.

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