Rental Services Supervisor – Action Sports Hub

Powdr Corp.; Truckee (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401K matching

Paid time off

Health insurance

Dental insurance

Vision plans

Retail discounts

Job summary

Woodward Tahoe in Truckee, CA is hiring a Rental Services Assistant Manager to oversee the rental and demo shops, lead the team, and ensure guest satisfaction. The role supports the Rental Services Manager and drives revenue through pricing and process improvements.

The ideal candidate will have 2-5 years of supervisory experience, strong leadership, and proficiency with Microsoft Office and POS systems. The position is full-time with a seasonal schedule based on operational needs.

Qualifications

• 2-5 years of supervisory experience.
• Experience supervising 10+ employees preferred.
• Ability to multitask while maintaining strong attention to detail.
• Ability to work effectively in a fast-paced and potentially high-pressure environment.
• Ability to motivate, coach, develop, and lead team members.
• Strong business planning and measurement skills.
• Microsoft Office proficiency.
• RTP/Intouch or equivalent rental POS experience is a plus.

Responsibilities

• Assist the Rental Services Manager with the overall operation and quality control of the rental and demo shops.
• Assist with hiring, training, developing, and overseeing Rental Services team members.
• Lead by example with honesty, integrity, and a commitment to the company’s core values.
• Ensure established policies, procedures, systems, processes, and service standards are followed.
• Support the development and implementation of annual revenue center plans and strategies.
• Contribute to revenue growth through pricing, sales, process improvement, and performance tracking.
• Assist with managing daily operations for a department that operates 7 days a week during peak seasons.
• Sell, fulfill, and assist guests with rentals of ski, snowboard, mountain bike, and other action sports equipment.

Skills

Supervisory experience

Team leadership

Multitasking

Microsoft Office

POS experience

Tools

POS system

Job description

Woodward Tahoe in Truckee, CA is hiring a Rental Services Assistant Manager to oversee the rental and demo shops, lead the team, and ensure guest satisfaction. The role supports the Rental Services Manager and drives revenue through pricing and process improvements.

The ideal candidate will have 2-5 years of supervisory experience, strong leadership, and proficiency with Microsoft Office and POS systems. The position is full-time with a seasonal schedule based on operational needs.