Ski Rental Shop Supervisor - Seasonal Operations Lead

Tahoe Donner Association; Truckee (CA); On-site; USD 36,000 - 50,000; Full time

Job summary

Tahoe Donner Association in Truckee, CA seeks a Seasonal Rental Shop Operations Supervisor to oversee daily rental shop activities, inventory, repairs and returns. You will ensure friendly, professional service to members and guests while upholding association policies.

Responsibilities include supervising rental staff, assisting with hiring and payroll, opening/closing procedures, repairs and maintenance of equipment, and safeguarding property.

Qualifications

• Must be able to lift boots, bindings and skis.
• Ability to lift up to fifty (50) pounds.
• Experience with rental shop operations preferred.

Responsibilities

• Provide excellent customer service to members, guests, business partners and employees.
• Resolves guest issues promptly and professionally.
• Develop and maintain knowledge of Tahoe Donner Association products, amenities and pricing.
• Supervise rental staff and assist with training and payroll.
• Open and close Rental Shop daily and set up for winter season.
• Perform major repairs for customer and rental equipment and test equipment for function.
• Collect money from customers who rent equipment.
• Assist with snow removal as needed.

Skills

Customer service

Staff supervision

Hiring seasonal staff

Payroll assistance

Cash handling

Snow removal

Education

High School Diploma

Tools

RTP software

Tuning equipment

Job description

Tahoe Donner Association in Truckee, CA seeks a Seasonal Rental Shop Operations Supervisor to oversee daily rental shop activities, inventory, repairs and returns. You will ensure friendly, professional service to members and guests while upholding association policies.

Responsibilities include supervising rental staff, assisting with hiring and payroll, opening/closing procedures, repairs and maintenance of equipment, and safeguarding property.