Rental Assistant Manager

POWDR; Truckee (CA); Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision plans

401K matching

Paid time off

Free access to POWDR resorts

Retail discounts

Complimentary access to facilities

Fun, progression-driven culture

Descripción de la vacante

Woodward Tahoe is seeking a Supervisor for Rental Services to oversee daily operations of the rental and demo shops in the Sierra Nevada. You will hire, train, and lead a 10+ person team, ensuring high service standards while growing revenue through pricing and process improvements.

The role requires the ability to work 10 months/year with seasonal scheduling and the flexibility to step into sales or technical roles as needed. Join a team focused on fun and progression at Woodward Tahoe.

Formación

• 2-5 years of supervisory experience.
• Experience supervising 10+ employees preferred.
• Ability to multitask in a fast-paced environment.
• Motivate, coach, and lead team members.
• Strong business planning and measurement skills.
• Microsoft Office proficiency; rental POS experience is a plus.

Responsabilidades

• Assist Rental Services Manager with operation and quality control of rental and demo shops.
• Assist with hiring, training, and overseeing Rental Services team members.
• Lead with honesty and integrity aligned to company values.
• Ensure policies, procedures, and service standards are followed.
• Support development of annual revenue plans and strategies.
• Contribute to revenue growth through pricing, sales, and process improvements.
• Manage daily operations for a department open 7 days a week in peak seasons.
• Sell, fulfill, and assist guests with rentals of ski, snowboard, and other gear.
• Step into sales or technical roles when staffing needs arise.

Conocimientos

Supervisory experience

Leadership

Attention to detail

Work well in fast-paced environment

Motivate and develop team

Business planning

Microsoft Office proficiency

POS software experience

Herramientas

RTP/Intouch rental POS

Descripción del empleo

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you’d like to work, progress, and play, we’d love to hear from you!

What’s in it for you?

• $22 - $24 per hour.
• Company Matched 401K.
• Paid time off.
• Health, Dental, and Vision plans.
• A work culture based on fun and progression.
• Full access to our world-class facilities.
• Retail discounts on apparel and equipment.
• Complimentary access to most POWDR-owned resorts.
• Enough free time to enjoy the Woodward lifestyle!
• The position is expected to work 10 months of the year, with the specific schedule based on seasonal and operational needs.

Essential Duties & Responsibilities:

• Assist the Rental Services Manager with the overall operation and quality control of the rental and demo shops.
• Assist with hiring, training, developing, and overseeing Rental Services team members.
• Lead by example with honesty, integrity, and a commitment to the company’s core values.
• Ensure established policies, procedures, systems, processes, and service standards are followed.
• Support the development and implementation of annual revenue center plans and strategies.
• Contribute to revenue growth through pricing, sales, process improvement, and performance tracking.
• Assist with managing daily operations for a department that operates 7 days a week during peak seasons.
• Sell, fulfill, and assist guests with rentals of ski, snowboard, mountain bike, and other action sports equipment.
• Step into sales or technical roles within the shop when there is a staffing need or absence.

Basic Requirements:

• 2-5 years of supervisory experience.
• Experience supervising 10+ employees preferred.
• Ability to multitask while maintaining strong attention to detail.
• Ability to work effectively in a fast-paced and potentially high-pressure environment.
• Ability to motivate, coach, develop, and lead team members.
• Strong business planning and measurement skills.
• Microsoft Office and Office 365 proficiency.
• RTP/Intouch or equivalent rental POS experience is a plus.

Physical Capabilities:

• This position requires both indoor and outdoor work.
• May require off-site travel, including travel between Boreal Ridge Corporation locations.
• Must be able to lift up to 50 lbs. and carry 50 yards.
• Must be able to visually review written documents and observe coworkers on a regular basis.

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have “different” in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don’t think you meet all the qualifications listed for a job, we’d love to hear from you.