Rental Services Lead - Gear, Sales & Team Growth

POWDR; Truckee (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

401K matching

Paid time off

Free access to POWDR resorts

Retail discounts

Complimentary access to facilities

Fun, progression-driven culture

Job summary

Woodward Tahoe is seeking a Supervisor for Rental Services to oversee daily operations of the rental and demo shops in the Sierra Nevada. You will hire, train, and lead a 10+ person team, ensuring high service standards while growing revenue through pricing and process improvements.

The role requires the ability to work 10 months/year with seasonal scheduling and the flexibility to step into sales or technical roles as needed. Join a team focused on fun and progression at Woodward Tahoe.

Qualifications

• 2-5 years of supervisory experience.
• Experience supervising 10+ employees preferred.
• Ability to multitask in a fast-paced environment.
• Motivate, coach, and lead team members.
• Strong business planning and measurement skills.
• Microsoft Office proficiency; rental POS experience is a plus.

Responsibilities

• Assist Rental Services Manager with operation and quality control of rental and demo shops.
• Assist with hiring, training, and overseeing Rental Services team members.
• Lead with honesty and integrity aligned to company values.
• Ensure policies, procedures, and service standards are followed.
• Support development of annual revenue plans and strategies.
• Contribute to revenue growth through pricing, sales, and process improvements.
• Manage daily operations for a department open 7 days a week in peak seasons.
• Sell, fulfill, and assist guests with rentals of ski, snowboard, and other gear.
• Step into sales or technical roles when staffing needs arise.

Skills

Supervisory experience

Leadership

Attention to detail

Work well in fast-paced environment

Motivate and develop team

Business planning

Microsoft Office proficiency

POS software experience

Tools

RTP/Intouch rental POS

Job description

Woodward Tahoe is seeking a Supervisor for Rental Services to oversee daily operations of the rental and demo shops in the Sierra Nevada. You will hire, train, and lead a 10+ person team, ensuring high service standards while growing revenue through pricing and process improvements.

The role requires the ability to work 10 months/year with seasonal scheduling and the flexibility to step into sales or technical roles as needed. Join a team focused on fun and progression at Woodward Tahoe.