Rental Sales Specialist

LiftOne; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

LiftOne, based in Birmingham, Alabama, is seeking an individual to manage rental accounts, generate interest with existing customers, and cold-call potential clients. The ideal candidate should have a Bachelor's degree or equivalent sales experience, strong communication skills, and proficiency in Microsoft Office and SAP. This role entails extensive customer interaction, rental documentation management, and collaboration with internal teams to ensure compliance. The position offers a dynamic work environment with potential for growth.

Qualifications

• Ability to communicate the 'Value Added' concept to customers.
• Strong phone presence with experience making numerous calls.
• Proficient in written and verbal communication.

Responsibilities

• Service existing customer accounts and generate interest.
• Cold-call prospective rental customers.
• Create rental contracts in SAP and ensure accuracy.
• Assist collections department with account receivables.

Skills

Customer service skills

Strong communication

Inside sales experience

Organizational skills

Ability to multi-task

Education

Bachelor's degree from accredited university

Two years of sales experience

Tools

Microsoft Office

Salesforce

SAP

Job description

Essential Functions

Service Existing Customer Accounts

• Begin to learn the equipment via training documents provided by Rental Manager
• Proactively generate interest at existing customers that historically had need for assets being returned

Expand Rental Customer Base

• Cold-call prospective rental customers
• Generate interest with dormant rental customers
• Growing revenue via strategic decision making.
• Following pricing matrices and enforcing discounting rules

Rental Documentation Creation

• Respond to customer and internal rental equipment related inquiries, questions and requests.
• Responsible for assisting collections department with accounts receivables, maintaining target DSO
• Issuing PO's and oversight to accounts payables
• Facilitate all facets of HYG fleet program
• Create rental contracts in SAP and ensuring that rental contract information and paperwork is accurate and complete.
• Communicate and coordinate rental equipment delivery and pickup to the appropriate site transportation coordinators.
• Ensure that complete and accurate equipment delivery and pickup documentation is received from the transportation service provider, processed in the system, filed appropriately within 24 hours of delivery or pickup.
• Utilize Business Intelligence & SAP reports to drive rental metrics
• Review and process the initial, periodic and final billing on rental contracts.
• Maintain rental paperwork and documentation to satisfactory audit standards.
• Ensure that rental contract files are up to date, organized, complete and accurately maintained.
• Update and maintain the rental equipment master file records in the system.
• Work with customers as well as fellow employees in order to meet customer's needs.
• Overtime/check in/check out, OT, damage recovery

Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor's degree from accredited university is preferred or two years' or more of sales experience and/or training.
• Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
• Strong customer service and communication skills.
• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to communicate the "Value Added" concept to customers at all levels.
• Highly organized

Computer Skills

Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint). Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP and ServiceMax.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with Disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

Depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

Equal Opportunity Employer

We require all employees and candidates to treat all employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

EEO/AA Employer. All qualified individuals are encouraged to apply.