Rental Operations Lead - Drive Efficiency & Revenue

Riggs CAT; Beebe (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Riggs CAT is seeking a Rental Operations Coordinator to streamline the rental process and improve engagement across departments. You will own the rental workflow from start to finish, ensuring assets are ready, properly documented, and delivered on time, while driving efficiency and revenue growth.

This role requires DBS/iRent familiarity, strong verbal and written communication, and the ability to coordinate with transportation and service teams.

Qualifications

• High School diploma (minimum) or comparable industry experience.
• 1–5 years experience with Dealer Business Systems (DBS) functionality preferred.
• iRent experience – preferable.
• Effective verbal and written communication skills.
• Intermediate level knowledge of Microsoft Office products.

Responsibilities

• Oversee rental asset management from rent to return.
• Serve as primary rental contact at the branch.
• Coordinate deliveries and pickups with transportation.
• Process invoicing of rental transactions.
• Supervise rental technicians and field team.
• Drive operational metrics to meet or exceed targets.
• Resolve customer rental damages and issues.
• Manage work orders and equipment placement on yard.
• Ensure all rentals are ready, functional, and clean.
• Own rental operations process from start to finish.

Skills

Verbal communication

Written communication

Education

High School diploma

Tools

DBS functionality

iRent experience

Microsoft Office

Job description

Riggs CAT is seeking a Rental Operations Coordinator to streamline the rental process and improve engagement across departments. You will own the rental workflow from start to finish, ensuring assets are ready, properly documented, and delivered on time, while driving efficiency and revenue growth.

This role requires DBS/iRent familiarity, strong verbal and written communication, and the ability to coordinate with transportation and service teams.