Rental & Fleet Coordinator - Equipment Solutions

Cleveland Brothers CAT; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package including medical, 4

Advancement opportunities

Job stability

Job summary

Cleveland Brothers Equipment Co., Inc., the exclusive Cat dealer for western and central Pennsylvania, northern West Virginia and western Maryland, is seeking a Rental Coordinator. You will support rental and sales teams, process contracts, arrange deliveries, and coordinate with service and transportation departments to keep the fleet rental-ready.

The role requires strong organizational skills, good communication, and the ability to manage multiple priorities across 29 locations.

Qualifications

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information needed for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments at all locations to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
• Other duties as assigned by Supervisor.

Skills

Organized & detail oriented

Strong communication skills

Multitasking & deadline driven

Teamwork across departments

Tools

Lotus Notes

DBSI

Job description

Cleveland Brothers Equipment Co., Inc., the exclusive Cat dealer for western and central Pennsylvania, northern West Virginia and western Maryland, is seeking a Rental Coordinator. You will support rental and sales teams, process contracts, arrange deliveries, and coordinate with service and transportation departments to keep the fleet rental-ready.

The role requires strong organizational skills, good communication, and the ability to manage multiple priorities across 29 locations.