Rental Operations Coordinator — Customer-Focused Logistics Pro

southernstatesmh; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Southern States Material Handling is seeking a highly organized Rental Coordinator to support our forklift and equipment rental operations. You will serve as the primary contact for customers, process rental agreements, coordinate availability, and ensure a positive customer experience from inquiry through contract completion.

This in-office role emphasizes strong communication, multitasking, and attention to detail as you track equipment, support sales, and collaborate with billing and shop

Qualifications

• High school diploma or equivalent required.
• Additional coursework in Business Administration is preferred.
• 1–2 years of experience in customer service, logistics, rental operations, or a related field.
• Previous forklift or industrial equipment rental experience is highly desirable.
• Demonstrated professionalism, integrity, and ability to maintain confidentiality.

Responsibilities

• Serve as the primary contact for customers regarding equipment rental inquiries and transactions.
• Process rental agreements, contracts, quotes, and related documentation.
• Coordinate equipment deliveries and communicate rental schedules.
• Maintain accurate records of signed rental agreements and collaborate with billing personnel as needed.
• Support rental department growth through outbound customer outreach and lead generation efforts.
• Deliver customer reports and fleet status updates.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Multitasking

Microsoft Office

Independent work

Self-starter

Adaptability

Education

High school diploma or equivalent

Business Administration coursework preferred

Tools

Microsoft Office

Job description

Southern States Material Handling is seeking a highly organized Rental Coordinator to support our forklift and equipment rental operations. You will serve as the primary contact for customers, process rental agreements, coordinate availability, and ensure a positive customer experience from inquiry through contract completion.

This in-office role emphasizes strong communication, multitasking, and attention to detail as you track equipment, support sales, and collaborate with billing and shop