Rental Operations Coordinator

JM Test Systems, Inc.; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

HSA with employer contribution

Paid time off and holidays

401(k) retirement with match

Company-paid life insurance

Supplemental insurance policies

Training and development opportunities

Job summary

JM Test Systems is seeking a Rental Operations Coordinator to own the rental check-in process from return to lab routing. The role requires hands-on operations work, travel to other JM locations (~20%), and collaboration with Rental Managers to implement improvements across locations.

Ideal candidates are organized, detail-oriented, and comfortable with computers and inventory systems. This role offers growth within JM Test Systems and exposure to the test and measurement industry.

Qualifications

• HS diploma or equivalent
• Experience in rental operations, warehouse, inventory, receiving, or similar hands-on operations
• Strong attention to detail and accurate record-keeping
• Comfort with computers, including Microsoft Office and inventory or order-tracking systems
• Clear communication and the confidence to train others and share feedback on how processes can improve
• Willingness to travel about 20% of the time to other JM Test Systems locations
• Experience with test equipment, calibration, or equipment rental (preferred)

Responsibilities

• Own rental check-in from start to finish; receive, document, and route units to the lab on time
• Get equipment ready to rent again by cleaning, prepping, and verifying condition and assets
• Keep equipment status accurate by tracking each unit's stage (ready, in process, awaiting parts, etc.)
• Document damage with photos and route to the right team quickly for resolution and billing
• Manage accessory inventory and request replenishment before stock runs low
• Travel to other locations (about 20%) to train teams, roll out processes, and support Rental Managers
• Help improve processes by identifying gaps and updating procedures for consistency across locations
• Backup the check-out team by coordinating with Lab, QA, and Shipping to keep deliveries on time

Skills

Attention to detail

Clear communication

Train others

Travel willingness

Computers & MS Office

Inventory systems

Education

Highschool diploma or equivalent

Tools

Microsoft Office

Inventory/Order-tracking systems

Job description

About JM Test Systems

JM Test Systems repairs, calibrates, certifies, sells, andrents test and measurement equipment, with laboratories accredited to ISO/IEC17025. Customers count on us for accurate, reliable equipment that's ready to work when they need it.

The Opportunity

When a customer returns a rental, how quickly we check it indecides how soon it's ready for the next customer. As our Rental OperationsCoordinator, you'll own that check-in process. You'll receive returnedequipment, inspect and document it, and send it to the lab so it's back inservice fast.

This is a hands-on job with impact beyond one location.You'll spend about 20% of your time traveling to other JM locations, whereyou'll train teams, roll out processes, help Rental Managers solve problems,and share what you've learned on the floor. When the outbound side gets busy,you'll also help check out equipment so customers get it by their need-bydates.

You'll do well here if you're organized, careful withdetails, and like making a process run better. If you enjoy hands-on operationswork and want a say in how the rental business runs across the company, thisrole is a strong fit.

Key Responsibilities & Outcomes

• Ownrental check-in from start to finish. You'll receive returnedequipment, keep receiving and drop-off areas clear, and write up each unitand route it to the lab on time.
• Getequipment ready to rent again. You'll clean and prep units and verifytheir condition, accessories, and asset tags so each one is ready to goback out.
• Keepequipment status accurate. You'll track every unit as ready, inprocess, awaiting parts, or out at the manufacturer or another location.
• Documentdamage with photos and send it to the right team quickly, so issuesare resolved and customers are billed correctly.
• Manageaccessory inventory and request replenishment before stock runs low.
• Supportother locations through planned travel (about 20%). You'll trainteams, help launch new locations, and help Rental Managers fix problems onthe floor.
• Helpimprove our processes by pointing out gaps and helping updateprocedures, so locations work more consistently.
• Backup the check-out team by pulling, staging, and verifying equipment andworking with the Lab, QA, and Shipping teams to keep deliveries on time.

What You Bring

Required

• Highschool diploma or equivalent
• Experiencein rental operations, warehouse, inventory, receiving, or a similarhands-on operations role
• Strongattention to detail and accurate record-keeping
• Comfortwith computers, including Microsoft Office and inventory or order-trackingsystems
• Clearcommunication and the confidence to train others and share feedback on howprocesses can improve
• Willingnessto travel about 20% of the time to other JM Test Systems locations

Preferred

• Experiencewith test equipment, calibration, or equipment rental

Why JM Test Systems?

In this role, you'll see your impact quickly. Fastercheck-in means more equipment available, happier customers, and a strongerrental business. You'll work with teams across the company, help shape how werun rental operations at every location, and learn the technical side of thetest and measurement industry. As we grow, you'll have room to grow with us.

Benefits

• Medical,dental, and vision insurance
• HSAwith employer contribution
• Paidtime off and company holidays
• 401(k)retirement plan with company matching
• Company-paidlife insurance
• Supplementalinsurance policies
• Trainingand development opportunities
• Opportunitiesfor continued growth within JM Test Systems

Equal Opportunity Employer

JM Test Systems is an Equal Opportunity Employer. We arecommitted to providing equal employment opportunities to all applicants andemployees without regard to race, color, religion, sex, national origin, age,disability, genetic information, veteran status, or any other characteristicprotected by applicable federal, state, or local law.