Rental Manager

Allstate Peterbilt Group; South Saint Paul (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the Medium and Heavy Duty Truck Industry seeks a Rental Manager to oversee the growth of their rental product line. This role involves managing customer relationships, expanding the rental fleet, and collaborating with various departments. The ideal candidate will have strong communication and negotiation skills, along with a proven sales track record. Join a dynamic team dedicated to keeping customers' trucks on the road.

Benefits

16 days PTO plus holidays

Immediate health insurance coverage

FSA/HSA options

Dental and Vision plans

401(k) with match

Tuition reimbursement

Employee discounts

Qualifications

• Minimum of 5 years of relevant experience in trucking/transportation.
• Proven track record of exceeding sales goals.
• Self-motivated with strong negotiation skills.

Responsibilities

• Manage rental product line growth and customer satisfaction.
• Conduct market analysis and monitor competition.
• Collaborate with sales and service teams to promote rentals.

Skills

Communication

Negotiation

Customer Service

Education

5 years of sales, rental, and management experience

Tools

Microsoft Office

Job description

Join to apply for the Rental Manager role at Allstate Peterbilt Group

Our organization is dedicated to serving the Medium and Heavy Duty Truck Industry segments across the Upper Midwest. From the beginning of the vehicle purchase process, through repair and ongoing vehicle maintenance, to final disposal and replacement, our team of dedicated professionals works diligently to keep our customers' trucks on the road.

Rental Manager Role Summary:

The Rental Manager is responsible for the growth and utilization of the rental product line. Ensure current customer satisfaction while aggressively adding new accounts and expanding the rental fleet.

Rental Manager Responsibilities:

1. Maintain focus on meeting/exceeding client needs and expectations.
2. Monitor utilization daily to assess market conditions for underutilized equipment.
3. Conduct weekly checks on competition rates and specials to stay informed about market rates.
4. Understand available markets and competitor activities.
5. Collaborate with lease sales, truck sales, parts, and service teams to promote rental as a tool across departments.
6. Identify new opportunities for unit types and rental programs to grow the rental department.
7. Review rental fleet composition regularly to anticipate replacements.
8. Make sales calls via phone, in person, or email.
9. Create and execute scheduled blitz routines for territories involving all leasing and rental staff.
10. Expand vocational rental business alongside vocational sales and lease staff.
11. Handle all rental customer concerns personally, including invoicing, payments, breakdowns, etc.
12. Keep the team informed of changing needs and availability by truck type daily.
13. Review, verify, code, and approve rental invoices weekly; manage disputes when necessary.
14. Manage fleet reservations to maximize truck utilization and upcoming bookings.
15. Monitor daily rental costs to maximize profit.
16. Prioritize and communicate daily tasks for the rental team.
17. Prepare and present rental department budgets based on trends and internal knowledge.
18. Manage damage evaluations and oversee repairs, billing, and customer explanations.
19. Be on-call evenings and weekends for customer concerns and lease needs.
20. Maintain a list of potential customers and use it to generate new business.
21. Work with the credit department to set up new accounts and assist with payment plans and collections.
22. Follow up on sub-rental needs to minimize downtime and costs.
23. Oversee invoicing, pricing, and manual billing as needed.
24. Serve as a subject matter expert and trainer within the rental department.
25. Track, post, and invoice fuel receipts.
26. Create and process rental agreements.
27. Conduct pre- and post-rental inspections and keep records.
28. Provide documentation for legal or insurance purposes.
29. Ensure customer invoices and agreements are clear and accurate.
30. Verify insurance documents and work with insurance companies for claims and coverage.
31. Establish project objectives, policies, procedures, and performance standards aligned with corporate policies.

Rental Manager Qualifications/Requirements:

1. Effective oral and written communication skills.
2. Minimum of 5 years of sales, rental, and management experience in the trucking/transportation or related industry.
3. Self-motivated with high energy, confidence, and integrity; able to work independently.
4. Strong negotiation skills across management levels.
5. Ability to work under pressure, meet deadlines, and manage multiple tasks.
6. Exceptional customer service orientation.
7. Proven track record of exceeding sales goals.
8. Proficiency in Microsoft Office applications.
9. Some travel required.

Rental Manager Benefits Include:

• 16 days PTO plus holidays in the first year.
• Immediate health insurance coverage with multiple plans.
• FSA/HSA options.
• Dental and Vision plans.
• Disability and life insurance options.
• 401(k) with match.
• Tuition reimbursement and scholarship programs.
• Extensive in-house training.
• Health and wellness benefits, including Doctor on Demand app.
• Employee discounts, including Verizon wireless.
• Reimbursement for CDL renewal, safety gear, and boots.
• Opportunities for relocation and advancement within the company.

Allstate Peterbilt Group is an Equal Opportunity Employer and a drug-free workplace. Candidates must pass a drug test prior to employment.